1. Who We Are
EdOne Group Ltd (โEdOneโ, โweโ, โusโ) is a UK-registered education consultancy that helps students secure university admissions. Our registered address is in the United Kingdom. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
When you use our services, we may collect:
- Identity data: name, nationality, date of birth.
- Contact data: email address, phone number, WhatsApp number.
- Academic data: qualifications, grades, study intentions.
- Financial data: tuition budget (no payment card data is ever stored by us).
- Usage data: pages visited, device type, approximate location (via analytics).
3. How We Use Your Information
- To provide personalised university admissions guidance.
- To match you with suitable universities and scholarship opportunities.
- To contact you with updates relevant to your application.
- To improve our website and services.
- To comply with our legal obligations.
4. Lawful Basis for Processing
We process your data under the following lawful bases: contract performance (to provide the services you requested), legitimate interests (to improve our services and prevent fraud), and where required, explicit consent (for marketing communications).
5. Data Sharing
We share your data only with: university admissions departments you have asked us to apply to; trusted technology providers (Notion, Vercel, Google Analytics) under appropriate data processing agreements; and where required by law. We never sell your personal data to third parties.
6. Data Retention
We retain your personal data for as long as necessary to provide our services, typically up to 3 years after your last interaction. Enquiries that do not convert to applications are deleted after 12 months.
7. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure (โright to be forgottenโ).
- Object to processing based on legitimate interests.
- Data portability โ receive your data in a machine-readable format.
- Withdraw consent at any time (where consent is the lawful basis).
To exercise any right, email us at hello@edonegroup.com. We will respond within 30 days.
8. Cookies
We use essential cookies to operate the site and, with your consent, analytics cookies to understand how visitors use our pages. See our Cookie Policy for full details.
9. Security
We use industry-standard security measures including TLS encryption, access controls, and regular security reviews. Our website is hosted on Vercel's edge network with automatic HTTPS.
10. Contact & Complaints
For privacy queries: hello@edonegroup.com. You also have the right to complain to the Information Commissioner's Office (ICO) if you believe we have not handled your data lawfully.